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Clinician & care team experience – the missing 'Aim'

In our quest for the Quadruple Aim, we often cite better outcomes, reduced costs, improved patient experience, and healthcare equity; many times overlooking the support needed by clinicians and care teams on the front line of healthcare.

The caregiver is challenged daily with the imbalance of access to information and their lack of mastery of the technologies, which result in “note bloat,” too many hours spent documenting care, and burnout. These care teams and care coordinators have been promised a variety of benefits to entice them to use digital systems as part of the care delivery process. Yet, many feel betrayed and victimized by overpromised solutions as the time invested in using these systems has materially reduced clinicians' available face-to-face interaction time with patients. Often they are the missing aim.

Throughout the month of April, the HDM KLASroom explores the current deficiencies of healthcare data and the mastery of health information systems, as well as how optimized digital health technologies can deliver improved clinician experiences. This 4-week virtual education series brings together the most recent research and real world evidence from providers and their technology partners to share how innovation – people, process, and technology – is already improving this situation, and how future innovation will further enhance the clinician & care team experience.

What you'll experience:

  • Innovative strategies & technologies, 
  • Strategies for engaging stakeholders – including senior leadership,
  • Shared learning through evidence-based case studies, 
  • How you can measure program success, 
  • Ways to share and apply the lessons you'll learn.

Program Details

CME accredited*

Registration Form

This program is made possible through generous support from: 


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TimeDoc Health


NextGen Healthcare


Vibe Health




* This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the South Carolina Medical Association and Health Data Management Group. The South Carolina Medical Association is accredited by the ACCME to provide continuing medical education for physicians.

The South Carolina Medical Association designates this “live activity” for a maximum of 3.0 AMA PRA Category 1 Credit(s)TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.