The HDM KLASroom
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This episode made possible by generous support from:
This episode made possible by generous support from:
This episode made possible by generous support from:
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Speaker Slides
Sara Vaezy, Providence Digital Innovation Group
Speaker Slides
Dan Czech, KLAS Research
Navigating the Code: How Revolutionary Technology Can Transform the Patient-Physician Journe
Our guest host’s latest book, “Navigating the Code”, presents the views of eighteen thought-leaders in medicine and healthcare information technology and takes a simple, factual, businesslike approach to solving healthcare’s problems. Check out the excerpt below and learn more on the “Navigating the Code” website.
Providence
The Paradox of Choice
Over the past few decades, healthcare has had a growing paradox of choice problem—offering patients an ever-increasing number of care options—but not providing the information, guidance, and access to make those options navigable.
KLAS Research
Patient Perspectives on Patient Engagement Technology Whitepaper
In recent years, provider organizations have increased their investment in patient engagement technologies, but the outcomes they report are often provider-centric and don’t necessarily benefit patients directly.
KLAS Research
Patient Engagement Platforms Report
Provider organizations have begun to consistently ask who, if anyone, can be a one-stop shop for patient engagement—allowing organizations to consolidate vendors and create a unified patient experience.
KLAS Research
Patient Engagement Whitepaper
This whitepaper shares recent projects or initiatives that have been effective in driving patient engagement at surveyed organizations.
Health Data Management
Industry, HIT vendors ponder how best to engage patients
Over the past several years, the word “virtual” has swept over healthcare. Nearly every provider organization is looking for ways to use technology to engage with patients virtually, but so far, progress has been spotty.
CENTER FOR CONNECTED MEDICINE
Patient portal is the primary engagement tool employed by health systems, survey finds
As the trend of consumerism in health care accelerates, health systems are facing greater competition from non-traditional health care players. Health systems must also come to terms with a growing expectation among consumers for an advanced digital experience on par with what is delivered by other industries.
EVIDEON
"Inpatient" Patient Portals Vs. Patient Experience Solutions
A lot of EMR companies offer solutions that provide patients access to their information while they’re in the hospital, similar to a traditional “portal” app. But giving patients access to their medical records and some education doesn’t complete the full inpatient journey. Technologies exist now that enhance the whole hospital stay.
EVIDEON
To Tablet or Not to Tablet - Are Patient Tablets the Right Choice for Your Organization?
We often hear questions from hospitals and health systems about the best way to engage patients at the bedside. Healthcare is embracing technology in new ways during the COVID-19 pandemic, and we’re beginning to see more and more tablets brought to the patient bedside. But tablets can be a significant investment and it’s important to think about all the benefits and drawbacks before making that decision.
EVIDEON
Patient Experience: From Believer to Experiment
I’ve always believed in the importance of patient experience. But as I heal at home and return to work touting the benefits of giving patients self-service tools and digitizing workflows to make nurses’ lives easier, I have a new appreciation for the technologies enabling care.
CENTER FOR CONNECTED MEDICINE
Telehealth panel at Top of Mind Online tackles empathy in virtual care and range of other topics
Experts say patient-provider connection can be maintained, ‘web-side’ manner can be taught. Is the personal connection between patient and physician lost when an in-person visit is replaced with a telemedicine visit?
PROVIDENCE DIGITAL INNOVATION GROUP
Digital perspective: COVID and the need for healthcare without walls
Providence was the first health system in the nation to care for a coronavirus (COVID-19) patient. From the earliest stages of the pandemic, our leaders worked together to develop innovative digital solutions that would meet the growing health needs of the communities we serve. Along the way, we’ve learned valuable lessons and gained insight into what’s broken in the healthcare system and what we can do to fix it.
CAREGILITY
Challenges and Strategies for Successfully Deploying Telehealth to America’s Aging Population
An estimated 10,000 Americans turn 65 every day, representing a significant challenge to the national health care system. Meanwhile, the COVID-19 pandemic has dramatically accelerated adoption of a primary tool to meet that challenge: telehealth.
CAREGILITY
Beyond EHR: What Other Integrations Should You Consider for Your Enterprise Telehealth Strategy?
There are two approaches that one can take when innovating in the healthcare space. One method is highly technology-driven providing an end-to-end solution. The other is patient-centered with the focus being on the patient and clinician experience.
PROVIDENCE
A Community-Inspired Conversation About Health Access
There’s opportunity for digital technology to open up access and help build trusted relationships, but innovation can’t just happen from afar. Effective and sustainable change requires real conversations with real people in underserved communities to truly understand potential solutions.
FEEDTRAIL
Patient Journey Innovations: Exceed expectations and foster loyalty
Your patient has completed their visit and can reflect on their entire experience. As the host care provider, what to do next?
FEEDTRAIL
Laying the Groundwork for Customer Centricity in Healthcare
The concept of customer centricity in healthcare continues to grow in popularity as healthcare leaders look outside of their industry for best practices to create seamless and predictable patient experiences.
MEDICAL UNIVERSITY OF SOUTH CAROLINA
Speaker shares what she learned about partnership, teamwork and communication as mother of patient
“I am Bed 10. Bed 10’s mom or just simply mom. These are a few of the ways I was first identified when my son became a patient here at MUSC.”
CAREGILITY
How AI is Set to Transform Virtual Patient Sitting
Virtual patient observation can be used in a variety of settings but is key to helping hospitals avoid costs from fall injuries. Every year hundreds of thousands of patients fall in hospitals, with one-third resulting in serious injury. The Joint Commission estimates that, on average, a fall with injury costs $14,000.
HEALTH DATA MANAGEMENT
Video: Thinking about PX data collection processes differently
An HDM exclusive interview with Children’s Health of Orange County, North Memorial Health Care, and Feedtrail to discuss success factors leading stellar patient and family experiences in their organizations.
