Feedtrail

Improve Patient and Employee Engagement

To move the needle on healthcare experience, organizations needs to engage with patients and employees in a way that goes beyond surveys. Our latest blog shares how four Feedtrail clients are leveraging flexible messaging to connect with patients and employees in real time. 

feedtrail

Ways to engage patients throughout their journey

Innovative organizations go beyond post-discharge surveys to engage patients throughout their journey. Download the ebook for ways to establish a direct dialogue with patients and ensure seamless, personalized experiences. 

feedtrail

Patient Experience Lessons from 100+ Days as a NICU Dad

Paul Jaglowski, Co-Founder and Chief Strategy Officer at Feedtrail, shares his experience as a NICU dad and why personalized engagement is so important for not only the families and patients receiving care, but also for the care teams and clinicians. Watch the 6-minute video to hear best practices for engagement and recognition to elevate the care experience for all involved. 

feedtrail

Modernizing the Sharing of Positive Patient Kudos: An Untapped Antidote for Clinician Burnout

Provider organizations are sitting on a gold mine of positive patient comments. While many organizations share positive comments from legacy survey data, the process is cumbersome and time intensive. Best practice organizations are enabling real time sharing of patient kudos, layering in patient gratitude as one of many tools to manage the staffing crisis. 

Case Study

Reducing Orthopedic Hospital Readmissions With Digital Care Plans

After receiving consistent feedback from patients that they had inadequate expectations for recovery after joint surgeries, Providence’s Southern California region utilized a digital platform to automate patient support – ensuring patients understood the recovery process, what to anticipate regarding pain after joint surgeries, and how to manage it. 

case study

TigerConnect Helps Ambre Associates Provide Secure Patient Communication and Telehealth Solution and So Much More

As a small business seeking a telehealth solution, value and affordability were significant factors for Ambre Associates. Implementing TigerConnect fit its budget and exceeded its expectations for features, functionality, and platform preferences. 

videocast

The Impact of Inflation on Healthcare

In this videocast, ClearBalance HealthCare® President and CEO Bruce Haupt is joined by KLAS Research President Taylor Davis to talk about the opportunity healthcare organizations have to create a better patient financial experience. “Patient financing services and technology are critically needed in healthcare,” Davis says. “They improve financial outcomes for the health system and the experience for patients.”

Podcast

Healthcare Consumerism study 2021-22

Managing healthcare costs transitions from unexpected expense to monthly budget items. 

videocast

Healthcare Consumer Payment Trends

ClearBalance PatientPay Trends Post Pandemic

ClearBalance HealthCare and CWH Advisors share results of a recent survey of consumers, providers and payers that reveals important trends in healthcare patient financing -- post pandemic.

blog post

How Managing Chronic Conditions Is Streamlined with Digital Technology

Chronic conditions across the United States are prevalent and continue to rise. Managing one or more chronic diseases can be very challenging for patients who may be overwhelmed or confused about their care plan and may not have access to the resources they need. At the same time, care teams are overburdened, making it difficult to provide the support these patients require to stay as healthy as possible. A new approach to chronic condition management leverages technology to enable organizations to scale high-quality care, identify gaps in care, provide personalized support, and monitor patients on an ongoing basis. Such streamlined management will result in better outcomes, reduced costs, and more satisfied patients. 

blog post

Reduce Healthcare Inequities with Patient Engagement Technology

Social determinants of health can have a serious negative impact on health outcomes. While these determinants like race and zip code are complex to address, simple text-based outreach can be an effective way to connect disadvantaged people with information, services, and assistance that can help bridge many gaps in care. Consistent, proactive communication can ensure patients have accurate, useful information and have the tools they need to stay engaged in their healthcare. 

blog post

How Proactive Patient Communication Solves Medication Non-Adherence

Patient adherence to prescribed medication tends to fall short of optimal. The consequences for medication non-adherence can include poor quality of life, physical limitations, hospitalization, or worse, making patient compliance an integral part of quality healthcare delivery. Providers aiming to keep patients on track with their medications can look to patient engagement technology to proactively communicate critical education about therapies and the risks of non-compliance as well avoid common barriers to adherence. 

ebook

 5 Steps to Improve Population Health Management with Personalized Patient Engagement

blog

4 Ways Patient Engagement Makes Patient Outreach Better

whitepaper

Modernizing your Practice's Communication: How to use Tech to Improve Patient Engagement, Outcomes, and Satisfaction

Clear, efficient communication within a healthcare practice is beneficial, not only for optimizing workflow among staff, but also for impacting patient outcomes. 

In this whitepaper you will learn about: 

• The consequences of poor communication in clinical settings 
• Technical advances in practice communication that can improve patient outcomes 

• How a clinical communication solution can improve patient outcomes and overall satisfaction 
• How to evaluate a clinical communication and collaboration vendor 

webinar

Physician Practice Communication for Today’s Digital Patient

Improving Physician Practice Workflows 

Learn how a modern, HIPAA-compliant, all-in-one solution provides seamless communication and collaboration across your practice improving clinical and financial outcomes. Transform the way physicians and staff communicate with patients and each other.